Watch it done once.
Five short tutorials that follow the written guides step for step. They are being recorded now. Until they are up, every one of them links to the page that covers the same ground in text, so nothing here is a wait.
Five jobs, start to finish.
Installing AMD Cop
Unpacking the release, running the installer, and confirming the service is listening before anything touches a call.
Read the written guideWiring it into VICIdial
Adding extension 8370 to the dialplan, then changing one campaign's routing extension from 8369 to 8370 while the floor keeps dialing.
Read the written guideReading a classification
What HUMAN, MACHINE, NOTSURE and HANGUP mean, where each one lands in your reports, and how to read a line of the verdict log.
Read the written guideRolling back
Putting the campaign back on 8369 in under a minute, and deciding what to do with the service afterwards.
Read the written guideTuning for false positives
Finding live answers that were called recordings, and moving the bias setting so it stops happening.
Read the written guideWant to be told when they go up? Say so when you get in touch and we will send you the link.
Everything above is already written down.
The tutorials do not carry anything the guides leave out. If you would rather get on with it than watch someone else do it, start here.